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A genuinely helpful university website is essential for any initiative related to student recruitment or engagement – and that’s the idea of this book.

But what makes a website helpful? How do you plan it? And just as importantly: how do you make the case for improving your website and get everyone on board?

This practical guide will take you through the process step by step in an approachable, non-technical way. Inside, you can expect sections about:

  • The role of university websites
  • Strategies and tactics for improving your website
  • What’s next: social search and generative AI
  • How to make the case for a better website in your organisation and get started

There are also five case studies featuring initiatives at NHL Stenden University of Applied Sciences, Corporate Finance Institute, the University of Vienna, the University of Rochester and National University of Singapore.

With contributions from Montserrat Cano, Abby Guthrie, Kyle Campbell, Karine Abbou, Lisa Zoet, Kavi Kardos, Brian Piper, Margit Kastner, and Lesley Ngai.

Genuinely Helpful: A practical guide to effective university websites

Fill in the form and I will email you the full PDF right away.

You’ll also receive:

  • Field Notes: One practical idea you can put to work on your site or in your campaigns. Every two weeks.
  • A short on-boarding sequence.

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    Book Reviews

    “It is concise, easy to digest and written in a language anyone working in marketing should understand. I personally love the metaphors. Chapter 10 is one of the most useful chapters for a marketer to actually be able to implement the change in their own environment!”

    —Aleksandra Stuip, Erasmus School of Economics, Rotterdam

    Featured Articles

    How to build a website that wins students' hearts - Education Marketer Live

    Education Marketer Live: How to build a website that wins students' hearts?

    The book launch event: This LinkedIn Live with Kyle Campbell (Education Marketer). We will explore how to make a website that endures:

    *how to avoid an SEO car crash
    *the role of third-party channels and people
    *the playbooks of the universities getting their websites right

    ICEF Monitor

    Pre-publication of Chapter 2 on ICEF Monitor

    In this article on ICEF Monitor, you can read a preview of my book’s chapter 2. It covers 5 different (and complimentary) approaches to making your university website more effective.

    In the Genuinely Helpful – Field Notes, I share one practical idea you can try on your site or in your campaigns. Every two weeks.